Welcome to our website. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions, which together with our Privacy Policy govern Native & Noble’s relationship with you in relation to this website.
The term “Native & Noble”, “us”, or “we” refers to the owner of the website, whose registered office is 825 Elliott Heads Road, Bundaberg QLD 4670, Australia. The term “you” refers to the user or viewer of our website.
1. General Use
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The content of this website is for general information and use only. It is subject to change without notice.
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Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials provided on this website. You acknowledge that such information may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
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Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
2. Copyright and Intellectual Property
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This website and its content are the copyright of Native & Noble © 2025. All rights reserved.
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This includes, but is not limited to, the design, layout, look, appearance, text, content, and graphics.
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You may print or download extracts for personal, non-commercial use only.
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You may not reproduce, distribute, commercially exploit, or store website content in any other website or electronic retrieval system without our prior written permission.
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All trademarks reproduced on this website that are not the property of, or licensed to, Native & Noble are acknowledged on the website.
3. Unauthorised Use
Unauthorised use of this website may give rise to a claim for damages and/or constitute a criminal offence.
4. Links to Other Websites
From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the linked website(s), and we are not responsible for the content, security, or privacy practices of any linked site.
5. Linking to Our Website
You may not create a link to this website from another website or document without Native & Noble’s prior written consent.
6. Online Shopping
We take reasonable care to ensure that all product information, descriptions, and images are accurate. However, colours and packaging may vary slightly depending on your device and screen settings. If you have questions about a product, please contact us at info@nativeandnoble.com.au.
7. Orders
Native & Noble reserves the right to accept or reject any order, including but not limited to cases involving product availability, pricing errors, misuse of e-commerce technologies, or incomplete order details.
8. Product Availability
We make every effort to keep our products in stock. If an item becomes unavailable, we will notify you before processing your order and offer an alternative or refund.
9. Pricing and Variations
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All prices are listed in Australian Dollars (AUD) and include GST where applicable.
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Prices and availability may change without notice until full payment is received.
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Prices and availability may vary between our stockists and this website.
10. Delivery
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Orders are processed in AUD and may be paid via major credit cards or PayPal.
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Shipping costs are calculated based on your location, preferred service (Standard or Express), and order weight.
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Shipping is free for all orders over $100.00 AUD.
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We dispatch orders within 2 business days using Australia Post or a comparable provider.
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Estimated delivery times range from 1–10 business days depending on your location. Extended timeframes may apply during holiday periods.
11. Payment
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We accept Mastercard, Visa, Amex, debit cards, and PayPal.
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All transactions are processed using secure encryption technology.
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Payments made via third-party gateways (e.g., Stripe or PayPal) are subject to their respective terms and privacy policies.
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By completing a transaction, you agree to those terms and to the processing of your payment information accordingly.
12. Damaged Products
If your order arrives damaged, please document the issue (e.g., photograph the damage) and contact us immediately at info@nativeandnoble.com.au. We will work with you to arrange a replacement or refund as appropriate.
13. Cancelling an Order
You may cancel an order before it is dispatched by contacting info@nativeandnoble.com.au. Once an order has been shipped, it cannot be cancelled.
14. Returns Policy
We take great care to ensure every order reaches you in perfect condition. If your item arrives faulty, damaged, or not as described, you are entitled to a replacement or refund under Australian Consumer Law. Please contact info@nativeandnoble.com.au as soon as possible after receiving your order, providing your order details and a brief description of the issue. If we request the product be returned to us, we will cover the reasonable cost of postage. Refunds or replacements will be issued once approved.
For food safety reasons, we do not accept returns for change of mind.
15. Account Security
If you create an account, you are responsible for keeping your password secure. Notify us immediately if you suspect unauthorised access.
16. Limitation of Liability
To the extent permitted by law, Native & Noble will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of this website or the purchase of our products.
17. Governing Law
Your use of this website and any dispute arising from it are governed by the laws of Queensland, Australia. Any legal proceedings must be brought in the relevant courts of that jurisdiction.
18. Contact Us
For any questions about these Terms and Conditions, please contact us at:
info@nativeandnoble.com.au
(+61) 0466 542 529
825 Elliott Heads Road, Bundaberg QLD 4670, Australia
Effective Date
These Terms and Conditions are effective from 1 November 2025.
