Refund policy

We take great care to ensure every order reaches you in perfect condition.

If your item arrives faulty, damaged, or not as described, you are entitled to a replacement or refund under Australian Consumer Law. Please contact info@nativeandnoble.com.au as soon as possible after receiving your order, providing your order details and a brief description of the issue.

If we request the product be returned to us, we will cover the reasonable cost of postage. Refunds or replacements will be issued once approved.

For food safety reasons, we do not accept returns for change of mind.