This Privacy Policy outlines how Native & Noble collects, uses, discloses, and protects your personal information when you visit our website or interact with us.
Native & Noble is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What We Collect
We may collect personal information including:
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Your name, business name, and contact details
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Email address and phone number
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Demographic information such as postcode, preferences, and interests
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Other information relevant to customer surveys, promotions, or offers
We may also collect non-identifiable information automatically when you use our website, such as browser type, pages viewed, and cookies.
How We Collect Information
We collect personal information in several ways, including:
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When you contact us via our website, email, or social media
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When you subscribe to our mailing list or complete a form
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When you interact with our website (including cookies and analytics tools)
How We Use the Information We Gather
We collect personal information to understand your needs and provide a better service, including for the following purposes:
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Internal record keeping
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Processing enquiries, orders, and customer service requests
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Improving our products and services
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Sending promotional emails about new products, special offers, or other information we think may interest you (if you have opted in)
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Conducting market research or surveys
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Customising the website according to your interests
You may unsubscribe from our communications at any time by using the unsubscribe link in our emails or contacting us directly.
Security
We are committed to ensuring your information is secure. We have implemented suitable physical, electronic, and managerial procedures to protect the information we collect online and prevent unauthorised access, modification, or disclosure.
Cookies
A cookie is a small file that helps analyse web traffic and allows web applications to respond to you as an individual. Cookies help us tailor our website to your needs, likes, and dislikes.
Native & Noble uses cookies to understand website usage and improve user experience. We use this information for statistical analysis only.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if preferred. This may limit the full functionality of the website.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of linked sites. We encourage you to read the privacy policy of any website you visit.
Disclosure of Personal Information
Native & Noble does not sell, rent, or trade your personal information.
We may disclose personal information to:
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Service providers who assist us in operating our business (e.g., website hosting, email distribution)
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Authorities if required or authorised by law
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Other parties where you have given consent
Where personal information is disclosed to service providers located overseas, we take reasonable steps to ensure it is handled in accordance with this Privacy Policy and Australian law.
Access, Correction, and Deletion
You may request access to the personal information we hold about you, or ask for corrections if it is inaccurate, out of date, or incomplete. To do so, please contact us at info@nativeandnoble.com.au. We will respond to your request within a reasonable timeframe. A small administrative fee may apply.
You may also request deletion of your personal information from our systems, where legally permissible.
Making a Privacy Complaint
If you believe we have breached your privacy or the Australian Privacy Principles, please contact us at info@nativeandnoble.com.au. We will acknowledge your complaint and aim to resolve it promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Policy
Native & Noble may update this policy from time to time by publishing a new version on our website. This policy is effective from 1 November 2025.
Contact
For privacy-related enquiries, please get in touch with us at:
